Privacy Policy

Effective Date: 8/10/2024

Welcome to Spinal Ease & Flow! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://spinaleaseandflow.com.au/ or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes information you provide directly to us, such as your name, email address, phone number, and any other information you submit through our forms or consultations.
• Non-Personal Information: This includes anonymous data that does not directly identify you, such as your IP address, browser type, device type, pages visited, and other data collected through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing and improving our services, including responding to inquiries or booking appointments.
• Sending you updates, newsletters, or promotional content, where you have consented to receive them.
• Enhancing your experience on our website through user experience improvements and personalization.
• Conducting analytics to understand user interactions and improve website performance.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party providers who assist us with website hosting, data analytics, and email distribution. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
• Legal Obligations: In certain cases, we may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to analyze website traffic and enhance user experience. You can control or disable cookies through your browser settings; however, doing so may impact certain website features.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information.
• Correction: Request corrections if you believe your personal information is inaccurate or incomplete.
• Deletion: Request the deletion of your personal information under certain circumstances.
• Opt-Out: Withdraw consent to receive marketing communications at any time by contacting us or using the unsubscribe option in our emails.

To exercise any of these rights, please contact us at info@spinaleaseandflow.com.au.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Spinal Ease & Flow
Email: info@spinaleaseandflow.com.au
Phone: 0417 594 997